Common Questions & Answers

Over the many years that we have been supplying and installing quality glass pool fencing, to our clients and builders in the Brisbane and Gold Coast areas, we regularly get asked questions about our products and advice about glass pool fencing to meet the council regulations and Australian standards.

We have tried to simplify these frequently asked questions and have listed them below.

If you have any other questions on pool fencing that we have not listed, please don’t hesitate to give us a call on 0481 544 543 or simply enter your details in the contact us section on Home Page.

Hands Red

Does the pool fence comply with Australian Standards?


All styles of pool fencing need to be designed and installed appropriately to comply with Australian standards of pool fencing.

Client 7

Does the glass pool fence have to comply with local council requirements?


All Local Councils must follow the Australian standard 1926.1 (1993) and our installations meet these regulations.


What forms are required by local councils to comply with the Australian code?

As Required by Legislation

We complete the following forms on your behalf.

Form 15 - compliance certificate for building design or specification

Form 16 - inspection certificate / aspects certificate / QBCC licensee aspect certificate upon completion of all our supply and installation jobs.

Client 5

How strong is the glass?

Toughened to Australian Standards

The glass we supply is clear toughened safety glass, to meet Australian standards AS/NZ 2008.

It is very strong and impact resistant. In the unlikely instance where the glass breaks, it is designed to break into small diamond liked pieces, to reduce possibility of serious injury.

Client 6

What height does the glass pool fence need to be to comply?

As Required by Legislation

The standard height for pool fencing glass is 1,200mm. Our finished pool fences have a height of approximately 1,250mm to 1,290mm, with the maximum gap measuring at 100mm under the pool fence.

In some circumstances, we may need to have a greater height to confirm to Australian and local council requirements

Client 4

Is a pool fence gate safe for child use?

Yes, Safety is a Priority

The gate design that we supply exceeds the Australian standards. We recommend that soft close hinges be fitted to all pool fence gates to minimise the chances of an injury when the gate is closing. A soft close hinge by design is intended to slow closing and latching speed down.

The safety latch is positioned effectively to ensure the safety of young children accessing the pool area.

Our standard gate is 900mm wide plus clearance for hinges and latch.

Client 1

What surfaces can the pool fence be attached too?

A Variety of Surfaces

Timber Deck: We recommend that extra noggins be fitted under the timber decking where the spigots or posts are fitted for extra strength.

Concrete or Tiles: Holes will be needed to core drilled through concrete and tiles for the installation of the spigot or post. We use a high strength sika grout to secure the spigot or post into the concrete. A dress ring is used to finish and cover the core drill hole.

Garden or Lawn Bed; We recommend that a minimum of 100mm by 100mm concrete footing is installed prior to the pool fence being fitted to ensure the gap under the pool fence meets Australian standards. If this concrete footing is not installed and concrete pads are placed where the post or spigots are located, this can lead to problems with the gap under the fence being compromised if either erosion or pet digging was to occur.

Client 7

How Often Should I Clean My Windows and Doors?

Ideally, windows and doors should be cleaned a couple of times a year.

Water can be hot or cold with a good detergent (Morning Fresh or Earth Choice). When water combines with detergent it will form a soapy solution - the less suds the better.

Using the solution, wash the glass with a Window Applicator (lambs wool) starting at the top, making your way to the bottom, washing glass and the framing of the window or door.

Starting at the top left hand corner, pull your Squeegee over the soapy glass in a reverse “s “ pattern making your way down the Glass, making sure no suds are left on the glass. Wipe the squeegee rubber at the end of each stoke to remove water and dirt.

Remove any water remaining on window framing with damp cotton cloth, or Chamois.

Clean any hardware, springs or stops with a damp cotton cloth leaving no or little water. This will stop corrosion of any working parts.

Note if your window or glass door is tinted, you will achieve a better streak free finish if the glass is in the shade or it is cold.

If a cloudy stain is still left on glass apply a slightly watered down solution of CRL to the glass, then repeat the cleaning process again. Ensure this solution is only applied to the glass, not the framing or hardware as this could escalate the corrosion process.

Remove lime deposits with a vinegar and ammonia solution.

Client 8

What Is The Right Glass Type to Choose?

It Always Depends On The Application

Glass can provide your Commercial or Residence with increased energy efficiency, by either reflecting the external heat and capturing the internal cool composure in the summer heat or reflecting the external cold climate and capturing the internal warmth of the winter chill. This will reduce your energy consumption and overall comfortability of your household.

Do you want to maximise the natural light??

Glass can provide different levels of security due to the type and thickness of the glass without achieving the jail / fortress effect.

Internal fading of objects / flooring / finishings can be reduced by the UV Value of the glass.

Noise Levels can be reduced by the thickness or the type of glass.

Does your residence have a required SHGC and UV Level the glass is to obtain?

Australian Building Regulations know state that every new house is to comply to certain energy efficiency levels of both glass and framing to reduce household energy consumption.